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No Geographic Targeting in Convo Ads Campaign
Description: If you attempt to target regions unsupported by Convo Ads, your campaign will fail. Notably, Convo Ads are no longer available in European Union countries on LinkedIn.
The EU countries are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Resolution: Remove the prohibited countries from your audience settings. Even for Firmographic Non-Native campaigns, you must remove these countries since their filters are inherently tied to the country setting. If your audience lacks a specified country, it will also trigger this error. In such cases, you need to add country filters by grouping them with the audience.
How to Target Specific Geographies in Experiments
How to Target Specific Geographies in Campaigns
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Unapproved Convo Ad Sender
Description: The Convo Ad Sender you're attempting to use may not have granted the necessary permissions.
Resolution: Ensure that all permissions are correctly configured for the sender. Double-check the sender settings.
How to: Add LinkedIn Convo Ad Senders
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Campaign Group Created with an Objective
Description: This error occurs when you create a campaign group natively on LinkedIn with an active group objective.
Resolution: To resolve this, navigate to your LinkedIn Campaign Manager and edit the associated Campaign group that is connected with Metadata and turn this off:
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User Currently Connected Lacks Permissions
Description: This error typically arises when a connected user lacks the necessary permissions. For example, if the person no longer works there or has changed their password.
Resolution: Reconnect the channels with a user who possesses the required permissions.
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Ad Account Disabled
Description: Your ad account may be disabled, and the business manager may need to request a manual review.
Resolution: Log in to your Ad Account natively and see steps on how to remove the block. If you need further assistance, please reach out to our support team via Live Chat (Benjamin Franklin button) or Submit a Ticket.
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Ad Creative Aspect Ratio Violation
Description: The aspect ratio of the video does not comply with LinkedIn's policy.
Resolution: Adjust the video's aspect ratio to meet the requirements.
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LinkedIn Carousel Ads Failure
Description: Carousel Ads on LinkedIn may intermittently fail.
Resolution: The issue may resolve itself in a few hours. If the problem persists, please relaunch or create a support ticket.
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Duplicate Targeting Criteria
Description: Duplicate criteria are present in both the inclusion and exclusion settings for industry/locations or targeting the same GEO in both inclusion and exclusion for LinkedIn Native criteria.
Resolution: Update your audience settings to remove duplicate targeting criteria. LinkedIn enforces strict rules against duplicate criteria in inclusion/exclusion settings.
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Exceeding the Maximum Job Titles in Native Audiences.
Description: You are attempting to add more than 100 job titles (include and exclude criteria), which exceeds the limit for native LinkedIn or Facebook audiences.
Resolution: Remove any excess job titles from your audience settings. Targeting will only consider job titles included in the list, and any extras will not be targeted by default. Alternatively, use MetaMatch audiences to include up to 500 job titles.
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Privacy Policy Error on Google Search
Description: The ad might be declined due to policy violations, including prohibited topics in the policy summary.
Resolution: Please see Google Ads advertising recommendations: https://support.google.com/adspolicy/answer/6008942?hl=en
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