Jonalyn B.

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Activity overview

Latest activity by Jonalyn B.
  • Jonalyn B. created an article,

    What are the password requirements for Metadata account?

    Passwords must have: At least 8 Characters in Length Contains at least 3 of the following four types of characters Lower Case Letters (a-z) Upper Case Letters (A-Z) Numbers (i.e, 0-9)  Special C...

  • Jonalyn B. created an article,

    Instagram account not showing in the dropdown field

    After adding your company's Instagram account to your Facebook Business Manager, it does not show to select in Metadata. Ensure that your Ad Account asset is added to your company's Instagram acco...

  • Jonalyn B. created an article,

    How to: Add LinkedIn Convo Ad Senders

    Enable Profile Visibility on LinkedIn The person that will be the sender for your LinkedIn Convo Ad must enable Profile Visibility on their LinkedIn account.   Add Sponsored Message sender You ...

  • Jonalyn B. created an article,

    What are some limitations I might encounter when setting up Google Ad campaigns?

    When building a Google Paid Search campaign, you should use Keywords to promote your ad. Keywords can be words or phrases describing your product or service related to your AD, and it will help cha...

  • Jonalyn B. created an article,

    Why aren't my MQLs updating?

    MQLs are updated once daily. Check to make sure that the correct field is mapped to the one in your MA tool. Check to make sure the Lead in your MA tool has the value populated in that field. Curr...

  • Jonalyn B. created an article,

    How to: Configure Field Mappings

    Once you connect your marketing automation system, it will take you to a page where you have to map fields between your marketing automation system and the Metadata platform. This mapping is for wh...

  • Jonalyn B. created an article,

    All about: Experiment Table

    Tip To take advantage of the platform's capabilities, we suggest testing multiple creative and text variations for each offer. That's how you will have more opportunities to know the platform ...

  • Jonalyn B. created an article,

    All about: Metadata Campaign naming conventions

    Campaigns vs Experiments An individual campaign on LinkedIn/Facebook/Google Ads/Display is equivalent to an individual experiment in Metadata Campaigns are auto-deployed and auto-named base...

  • Jonalyn B. created an article,

    How should I submit tickets to technical support?

    Metadata is updating the Support Portal to use Zendesk! Please follow these steps to submit a ticket. Updated Portal Link: When submitting a ticket please use th...

  • Jonalyn B. created an article,

    Why can't I pull LeadGen forms or other assets from the channel directly?

    Metadata does require all assets to be created in our platform, this ensures proper tracking and attribution from the social channels.   LeadGen Forms   All Native LeadGen forms are to be created i...