Unable to Login / Platform not loading

If you are unable to login into the platform or having trouble with the platform loading, please try this:

Reset password

Try to reset your password by navigating here

Enter your email address and on the next prompt choose Forgot Password.

If you're unable to find the password in your inbox double-check to make sure the email didn't go to your spam. You can also try searching for "Reset your password in your inbox.

Clear your browser cache

Please follow this guide for how to clear your browser cache as something in your cache could  be causing things to not load

If these steps don't help, please reach out to [e-mail] and we would be happy to assist!