Metadata is updating the Support Portal to use Zendesk! Please follow these steps to submit a ticket.
Updated Portal Link: https://metadatasupport.zendesk.com
When submitting a ticket please use the same email address as your Metadata login. If you have not received your login please use the forgot password option via the Sign In request.
You may also send requests to firstname.lastname@example.org which will create a Zendesk ticket now.